Consequences of Unacceptable Behaviour
Many things can be dealt with by nipping it in the bud there and then. A polite conversation, highlighting the error of the way, and possible outcomes, is often enough to get an apology and behaviour reversed.
Where more is required we have a structure in how we aim to deal with consent violations in an equitable way. It may vary on the individual circumstances and the severity of the behaviour, but in principal we follow these guidelines:
Single low level violation – we will make notes on our membership system that an incident has occurred, recording the details of such, and ensure that next time the person attends, we remind them of the warning, and that they are being watched by staff. We consider low level to be things like being drunk but not aggressive, chewing gum or smoking violations, rudeness without aggression, etc. In essence behaviour that can easily be rectified on next visit. The person will be asked to refrain from that behaviour, and maybe asked to leave the premises for the day.
Single severe level – we will investigate the incident, separately and fully, with both parties as soon as we’re made aware. We will remove the perpetrator from the building, and offer comfort as needed to the victim. If needed, we will involve the police and support any investigation with details of the person involved, and CCTV as demanded. Being a Private Members Club does not give us any right to withhold information if requested for by the police. We will also decide if the person can continue as a member of the club, or a ban is placed upon them. If banned, they are banned from the club, not just from a specific event.
Some incidents might not be enough to consider a major violation. There can be a series of multiple repetitive minor infractions by the same person that individually aren’t enough to act on but what’s important here is the cumulative effect. Due to the unwelcome nature of them, this ‘drip drip’ can be just as toxic to a community as one big violation. There will be warnings but ultimately we will ban – no one needs that type of behaviour